Hearing Hearts Ministries  
Registered Canadian Charity No. 84734 5477 RR0001

Last updated: Oct, 14th 2025

Hearing Hearts Ministries (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information when you interact with our website or make a donation.

1. Information We Collect
We collect personal information that you voluntarily provide when:
- Making a donation through PayPal
- Signing up for our newsletter or updates
- Contacting us directly by email or through our website

The types of information may include:Name, Email address, Mailing address (if provided), Donation amount and transaction details (processed securely through PayPal)

2. How We Use Your Information
We use your information only for purposes directly related to our charitable mission, including:Processing donations and issuing tax receipts (as required by the Canada Revenue Agency)
- Sending thank-you messages or updates about our impact
- Responding to your inquiries or messages
- Maintaining accurate donor records

We do not sell, trade, or rent your personal information to anyone.

3. How We Process Donations (via PayPal)
When you donate through PayPal, your financial information (such as credit card details) is collected and processed securely by PayPal, not by Hearing Hearts Ministries.We receive confirmation of your donation and your contact details from PayPal, but we never see or store your financial information.

You can read PayPal’s own privacy policy here

How We Protect Your Information
We use secure systems and limited access to protect your personal information from loss, misuse, or unauthorized access. Only authorized team members or volunteers who need the information for legitimate purposes can access it.

5. Your Rights
You may request to:
- Access or correct your personal information
- Withdraw consent to receive emails or updates
- Ask us to delete your personal data (unless required by CRA record-keeping laws)

To do so, please contact us at:
hello@hearing-hearts.org

6. Data Retention
We retain donor and financial information for as long as necessary to comply with Canada Revenue Agency (CRA) requirements for registered charities.

7. Updates to This Policy
We may occasionally update this policy to reflect changes in law or how we operate. The updated version will always be posted on this page with a new “last updated” date.

8. Contact Us
If you have any questions about our privacy practices or how your data is handled, please contact us at: hello@hearing-hearts.org